Returns & Exchanges
At TUBBZ, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return and exchange policy for all unworn fashion items. Simply ensure your products are in their original packaging with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your TUBBZ account, navigate to your order history, and select the items you wish to return or exchange to receive your RMA number.
- 2.Pack Your Items
Place the unused garments back into their original shipping box or a similar secure mailer, ensuring all original labels and tags are included.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.